If you get an error message that says your postcode is not valid when you try and buy a ticket, please double-check that the postcode you are entering matches the address your bank card is registered to. For example, if you have moved address recently, you may be entering two different postcodes.
If you think the postcode is correct but are still receiving an invalid message, please check with your bank first or try to buy tickets using another card. Your bank provides our secure payment provider with your postcode, and if it does not match up with the one you supply, the transaction won’t go through.