FIXR

Buying, accessing and transferring your tickets.

Buying tickets

How do I buy tickets?

Why does it say the postcode is not valid?

Why have I been charged/charged twice, but have no ticket/only one ticket?

Learn how to find the best point of contact for your query.

How do I contact an event organiser?

What is PayPal Pay in 3?

Everything you need to know about Complete Savings

What is Complete Savings?

What fees apply?

Help! I can't find my ticket?

Accessing tickets

How do I transfer a ticket?

How many times can I transfer a ticket?

Why is it not allowing me to transfer my ticket?

How do I change the name on my ticket?

Ticket Transfers

How do I get a refund?

I purchased TicketPlan, can I have a refund?

Refunds

Find answers and get help from Intercom Support and Community Experts

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